Xynza – Help & FAQ
Welcome to the Xynza Help Center.
Here you’ll find answers to the most common questions about memberships, payments, stories, donations, and how our platform works.
1. General Questions
What is Xynza?
Xynza is an erotic-story entertainment platform where you can read premium stories, play adult games, and explore fantasy content. We also allow guest writers to submit stories under pen names.
Is Xynza free to use?
Yes. We have a Free Plan with limited access to selected stories, pages, and games.
To unlock full content and enjoy the full experience, you can upgrade to a paid membership.
Do I need an account to read stories?
Basic access is open to everyone, but you need a membership account to enjoy full access, premium stories, and exclusive games.
2. Membership & Subscription
What membership plans does Xynza offer?
- Free Plan ($0) – Limited access to some stories, pages, and games.
- Monthly Plan ($10) – Full access.
- 6-Month Plan ($50) – Full access at a discounted price.
- 1-Year Plan ($95) – Best value.
How do I join a membership?
All memberships are paid through Bitcoin (BTC) only, using our Subscription checkout.
Just choose a plan, add it to your cart, and complete the BTC payment.
How does membership confirmation work?
Once your BTC payment is confirmed on the blockchain, your membership is automatically activated.
If your payment is pending, your account stays on the Free Plan until it is confirmed.
What happens when my membership expires?
When your paid plan ends, your account automatically returns to the Free Plan.
Can I upgrade my plan?
Yes. You can upgrade at any time by purchasing a new plan.
3. Payments
What payment method does Xynza support?
We only accept Bitcoin (BTC) through our secure crypto payment system.
Why can’t I use a credit card or PayPal?
Because Xynza is adult content, many traditional payment processors do not support these transactions. Crypto gives us global access, privacy, and reliability.
What if my BTC payment is not going through?
- It may be due to low network fees
- Delayed blockchain confirmation
- Wallet issue
Try increasing the gas/transaction fee or using another wallet. If the problem continues, contact us.
Do you issue refunds?
Due to the nature of digital content, payments are non-refundable.
4. Story Submissions
Can I submit a story to Xynza?
Yes! We welcome guest writers.
Do I need an account to submit a story?
No. Anyone can submit.
How will my story appear on the site?
All guest stories are posted under our Guest Account, but we will display the pen name you provided, giving you full credit.
What type of stories do you accept?
Erotic stories of all sub-genres, as long as they follow our content guidelines.
How long does approval take?
Usually 24–72 hours. We review every story before publishing.
5. Donations
How can I donate to support Xynza?
You can donate through the payment link on our Donate Page.
How are donors recognized?
We display a Donor Honor Roll featuring:
- Benefactors ($1000+)
- Patrons ($200+)
- Individual Donors (any amount)
Your name appears based on your donation category.
Can I donate anonymously?
Yes. Just select “Anonymous” when donating.
6. Games
Are the games free?
Some are free under the Free Plan. Full access requires a paid membership.
Can I play games on mobile?
Yes. Xynza games are mobile-friendly.
Are new games added?
Yes, we constantly add new adult games to the platform.
7. Account & Privacy
Do you store my personal information?
We only store what is necessary for your membership.
Payments are handled externally through crypto; we do not store wallet details.
Can I delete my account?
Yes. Use the contact form and request account removal.
Is my identity private?
Absolutely. We take privacy seriously and do not reveal personal information.
8. Contact & Support
How do I contact Xynza?
Use the Contact Us page, and we will respond as soon as possible.
How long does support take?
Most inquiries are answered within 24 hours.
